n-Track Frequently Asked Questions
2. Installation and OS compatibility
- Does n-Track work with 64 bit Windows?
Yes. Starting with version 4.1.5 n-Track is available in 32 bit and 64 bit versions. The two versions have separate setup files, and can coexist on the same system. Both versions can be downloaded here - Does n-Track work with Windows Vista?
Yes, n-Track 5.0 and later versions are fully compatible with all versions of Windows Vista (including the 64 bit x64 version) - Does n-Track Studio work with Windows XP?
Yes, n-Track is fully compatible with Windows XP, both Home, Professional and x64 versions - Does n-Track work with my version of Windows?
n-Track works with Windows 98, ME, NT4.0, 2000, Windows Server 2003, Windows XP Vista and Windows 7. The 32 bit version can be used on 32 bit (x86) and 64 bit (x64) versions of Windows, the 64 bit version can only be used on 64 bit versions of Windows. - Does n-Track work with the Apple Mac?
Yes, the first Mac version was released on May 2010. You can download it from the Mac version Download page - I can't reinstall the program or upgrade to a new version / When I try to launch the program the n-Track setup comes up and tries to reinstall
Sometimes, probably due to Windows system files corruption or interference by system tools such as Anti-virus and anti-spyware programs, the n-Track setup will refuse to install the program claiming that it can't uninstall the existing version. You can try using the Microsoft Windows Installer Clean-Up utility to remove all traces of the program and then reinstall or upgrade to a new version.
If the problem persists or reappears after some time, try launching the program by clicking on the program icon in the installation folder (typically "C:\Program Files\Fasoft\n-Track Studio 6"). You can create a new shortcut by dragging the icon while holding the ALT on the desktop or in the start menu.
As an alternative to using the Windows Installer Cleanup Tool you can try to manually delete the following registry keys (using Regedit, that you can open selecting "Run" from the Windows Start menu and typing "Regedit"+enter):HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\A0E21374C340D9046B0D412854F7C2AD
Then try to relaunch the installation of the latest version. Try to close or disable any anti-virus/anti-spyware/system-cleanup tools you may be running as they might interfere with Windows Installer.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{47312E0A-043C-409D-B6D0-1482457F2CDA}. - What are the minimum system requirements to run the program?
CPU: Pentium III-700 or better, 256 Mb RAM. Older versions of the program available on the download page will work with older computers. - What is the .NET Framework that the n-Track setup wants me to install?
- Version 6.0 and later optionally use some of the .Net framework for some non-core functions such as importing tracks from audio CDs, but don't require the .Net framework to be installed in order to be able to use the program.
- Version 4.0.5 to 5.1.1 required the .Net framework to be installed on the computer as a prerequisite to install n-Track.
The .NET framework is a Windows component. It has been released after Windows XP was released so it's not included in the standard installation of Windows. Despite what the name might suggest the .Net framework has nothing to do with the internet. You can think of it as a new programming language (or a programming platform), roughly speaking it is the Microsoft equivalent to Sun's Java, i.e. a programming language more modern than C with features such as reflection and garbage collection. Future versions of Microsoft operating systems will come with the .Net framework already installed. Starting from version 4.0.5 n-Track uses some of the .Net framework services. The .Net framework can be downloaded from the Microsoft web site and can be installed on Windows 98, ME, NT, 2000, 2003 and XP. n-Track Studio 4.0.5 uses the .NET Runtime 1.1 while version 4.1 and later use the .NET Runtime version 2.0 - Why when I lanch n-Track from the Start Menu Windows tries to reinstall the program?
The problem is likely to be related to some anti-virus or other system monitoring software that may be interferring with n-Track's files.
One way to get around the problem, besides disabling the system-monitor tools that you may be using, is to manually create a shortcut pointing to "ntrack.exe" in the program installation folder, typically located in "c:\Program Files\FASoft\n-Track Studio 6":
- open "My Computer"
- browse to "c:\Program Files\FASoft\n-Track Studio 6"
- drag the ntrack.exe program icon to the Start Menu
The link you just created should bypass the automatic reinstallation of the program, which may be triggered by system monitoring tools meddling with n-Track installation files (usually without significant consequences). - Does n-Track work with Windows 7?
Yes, n-Track 6.0 and later versions are fully compatible with all versions of Windows 7(including the 64 bit x64 version)
