n-Track Frequently Asked Questions

Why do I get an error when I try to adjust the soundcard's recording settings?

When you select the "Settings/Soundcard's settings/Recording mixer controls" or "Playback mixer controls" menu command (or the corresponding icon in the toolbar) you get an error message similar to "There is a problem with your sound hardware. to install mixer devices go to control panel, click printers and other hardware, and then click other hardware". The 'Recording mixer controls' command simply opens the Windows Volume Control (Windows XP) or Control Panel/Hardware and sound/Manage Audio Devices (Windows Vista/7). If you get the error message it means that your soundcard(s) settings can't be adjusted using the standard Windows Volume Control (Windows XP) or Control Panel/Hardware and sound/Manage Audio Devices (Windows Vista/7). That usually happens when the soundcard has its own proprietary control panel, which you can typically access through the Start Menu / Control Panel folder. Check with your soundcard's documentation for instructions on how to adjust its settings.

Soundcards that have their own proprietary control panel typically are advanced models whose settings go beyond the standard settings supported by the Windows Volume Control (Windows XP) or Control Panel/Hardware and sound/Manage Audio Devices (Windows Vista/7) and consequently need a special software to adjust all the details of the soundcard's configuration.